System statusNo contactSystem-only

`DC`—Disconnected Number

Carrier returned a disconnect tone or 'number not in service' announcement.

Type

System

Agent selectable

Counts as dial

Yes

What it means

DC is a list-hygiene flag. These numbers are dead. Recycle rules typically suppress DC leads entirely after the first hit.

DC volume rolls into list-quality scoring; VICIPanel alerts on list imports showing elevated DC rate so you can push back on the data provider.

B

Busy

Carrier returned a busy signal on dial.

Hangup

Consumer hung up the phone before or immediately after connection.

No Answer

Call rang through the dial_timeout without answer.

VICIPanel's CDR and reporting screens group related statuses, show trendlines, and alert on anomalies — no manual SQL needed.